This Privacy and Cookies Policy is intended to explain how Captain MS collects, stores, and processes your personal data and others that may be collected for statistical analysis purposes.

Captain MS based in Setúbal, Portugal, NIPC PT517213311 is responsible for the website www.captainms.pt , and undertakes to guarantee the privacy and protection of the personal data of visitors, following all the legal rules and regulations in force.

Captain MS reserves the right to periodically update and change the Privacy and Cookies Policy, in order to reflect any changes in the way users' personal data are processed or in legal terms. At Captain MS, the most recent and current version of the Privacy and Cookies Policy will be displayed, and it is advisable to check it periodically to confirm any updates or changes.

Guiding principles
The main objective of this policy is to consolidate the relationship of trust and proximity between Captain MS and its users. It also aims to demonstrate transparency in the processing of data collected and to inform all users of their rights and how they can exercise them, as holders of personal data.

Legal base
Captain MS is committed to strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - RGPD) and the applicable data protection legislation, in all processes involving the processing of personal data.

According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”

data protection
We use several measures that aim to guarantee the security of the information collected, the protection of the personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.

As the data subject, the user has the right to know what data has been collected and stored, as well as to request the brand to export or delete it.

The data that is collected

contact form
When filling out forms, Captain MS collects the following personal data: e-mail, name and telephone number. The data collected through the process of filling in their forms will be processed automatically and are intended for the processing of response to requests for information.

Navigating the Captain MS website
Data related to browsing the store is always collected. Examples of this type of data are device and browser information (browser), network information and IP address.

Purpose for which the data is collected
Personal data are collected and processed in order to fulfill the purposes indicated below:

Service delivery:

• Compliance with tax obligations

• Form Handling

• Customer support: clarification of doubts about services, the operation of Captain MS or any other question requested by the user

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data retention

Captain MS is required to retain information for tax and audit purposes in accordance with applicable law.

The Travel Agency keeps your data indefinitely due to specific requirements and practices inherent to Captain MS, or until the user requests that they be deleted from the database.

The holder may, at any time, request access, rectify or delete their personal data by sending an email to vendas.captain@gmail.com 

data sharing
Captain MS does not transfer or sell any type of personal data to another entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.
Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of Captain MS.

Captain MS may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.

Cookies
Captain MS uses cookies on the website. The cookies used do not collect information that identifies the visitor, but about how he interacts with the website. The data collected is used for statistical purposes, providing and improving the service and user experience.

What types of cookies are used?

• Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information

• Functionality Cookies: Store user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it

• Third-Party Cookies: These cookies are created from third-party services such as Google, Youtube, and Facebook, among others. Can be used to show you advertising related to your actions on the website

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For any questions related to the protection of your personal data or about the cookies used, you can contact us at the following address: Viagem.captainms@gmail.com