top of page
Privacy and Cookies Policy

Captain MS – Viagens e Turismo, Lda (hereinafter referred to as “Captain MS”), headquartered at Rua das Pereiras, Lt 59 Qta da Amizade Lt 59, 910-263 Setúbal, NIPC 517213311, is the entity responsible for processing your personal data. This policy explains how we collect, use, protect, and share your information, as well as your rights under Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

 

 

1. Data Controller and Contact

Entity: Captain MS – Viagens e Turismo, Lda

Head Office: Rua das Pereiras, Lt 59 Qta da Amizade Lt 59, 910-263 Setúbal

NIPC: 517213311

General contact email: viagens.captain@gmail.com

DPO email: viagens.captain@gmail.com

​

2. Personal Data Collected

Depending on the context, we may collect the following data:

 

  • Identification data: name (adults and children), age of each child.

  • Contact details: email, telephone, mobile phone.

  • Travel information: dates, destinations, preferences, companions.

  • Technical data: IP address, device type, browser, operating system, pages visited, date and time of access.

  • Cookies and online identifiers (see section 8).

 

 

3. Purposes and Legal Basis for Processing

Your data may be processed for the following purposes and legal grounds:

Purpose: Execution of travel contracts, bookings, and services

Legal Basis: Contractual performance (Art. 6(1)(b) GDPR)

​

Purpose: Issuing invoices and fulfilling tax obligations

Legal Basis: Legal obligation (Art. 6(1)(c) GDPR)

​

Purpose: Responding to requests via form, email, or phone

Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR)

 

Purpose: Sending newsletters and promotional communications

Legal Basis: Consent (Art. 6(1)(a) GDPR)

​

Purpose: Website improvement and statistical analysis

Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR

​

4. Data Retention

  • Marketing data: until consent is withdrawn or 2 years after the last contact.

  • Technical data and cookies: see section 8.

 

5. Sharing and International Transfers

We may share data with:

 

  • Service providers essential to the provision of services (e.g., airlines, tour operators, hotels, payment processors).

  • Technology service providers (e.g., web hosting, email marketing platforms).

 

Whenever data is transferred outside the European Union, we ensure that:

 

  • There is a European Commission adequacy decision; or

  • Standard Contractual Clauses approved by the European Commission are used; or

  • Other safeguards provided for in the GDPR are in place.

 

 

6. Data Subjects’ Rights

You have the right to:

 

  • Access your data and obtain a copy.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”).

  • Restrict processing of your data in certain circumstances.

  • Data portability in a structured and readable format.

  • Object to processing based on legitimate interest or direct marketing.

  • Withdraw consent at any time (without affecting prior processing).

  • Lodge a complaint with the CNPD (www.cnpd.pt).

 

Requests may be submitted to: viagens.captain@gmail.com

 

 

7. Security Measures

We adopt appropriate technical and organisational measures, including:

 

  • Data encryption in transit and at rest.

  • Secure and regular backups.

  • Restricted access control and secure authentication.

  • Monitoring and prevention of unauthorised access.

 

 

8. Cookies and Similar Technologies

We use cookies for:

 

  • Technical/functional cookies: essential for the proper functioning of the website.

  • Analytical cookies: for statistical analysis of visits (e.g., Google Analytics).

  • Marketing cookies: for personalisation and targeted advertising.

 

You may manage or disable cookies in your browser. Withdrawing consent may affect some website features.

 

 

9. Data Breach Notification

In the event of a personal data breach that poses a risk to data subjects, we will notify the CNPD within a maximum of 72 hours and, where required, the affected data subjects.

 

 

10. Changes to this Policy

We may update this policy at any time. The most recent version will always be available at [Policy URL]. Periodic consultation is recommended.

 

 

11. Contact

For any questions about this policy or your data, please contact:

 

Captain MS – Viagens e Turismo, Unipessoal

Email: viagens.captain@gmail.com

Phone: +351 967398672

Address: Rua das Pereiras, Lt 59 Qta da Amizade, 2910-263 Setúbal

bottom of page